Privacy Policy
At Find Physiotherapist (“we,” “us,” or “our”), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform to find physiotherapists in Prayagraj, Lucknow, and other parts of Uttar Pradesh.
1. Information We Collect
We collect data to improve your experience and connect you with verified physiotherapists.
A. Information You Provide
For Patients:
Name, email, phone number, location (e.g., Delhi, Noida).
Health concerns (e.g., sports injury, post-surgery rehab).
For Physiotherapists/Hospitals:
Professional details (qualifications, clinic address, experience).
Payment/banking information (if applicable).
B. Automatically Collected Data
Usage Data: Pages visited, search terms (e.g., “physiotherapist in Lucknow”).
Device Data: IP address, browser type, operating system.
Cookies: Used to remember preferences (opt-out via browser settings).
2. How We Use Your Information
To Provide Services:
Match patients with physiotherapists in their city (e.g., Delhi, Agra).
Enable appointment bookings and communication.
To Improve Our Platform:
Analyze trends (e.g., popular specializations in Uttar Pradesh).
Fix technical issues.
To Communicate:
Send appointment reminders, service updates, or newsletters (opt-out anytime).
3. How We Share Your Information
With Physiotherapists/Hospitals:
Share patient contact details only after booking confirmation.
With Service Providers:
Payment gateways (e.g., Razorpay), hosting providers, analytics tools.
Legal Requirements:
Disclose data if required by Indian law (e.g., court orders).
We never sell your data to third parties.
4. Data Security
We implement safeguards to protect your information:
SSL Encryption: All data transmissions are secured.
Access Controls: Only authorized staff can access sensitive data.
Regular Audits: To identify and fix vulnerabilities.
5. Your Rights
You have the right to:
Access: Request a copy of your data.
Correct: Update inaccurate details (e.g., phone number).
Delete: Remove your account and data (exceptions apply for legal compliance).
6. Third-Party Links
Our site may link to external services (e.g., Google Maps for clinic addresses). We are not responsible for their privacy practices.
7. Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect data from minors.
8. Updates to This Policy
We may update this policy to reflect changes in laws or services. Revised versions will be posted here.
9. Contact Us
For questions about this policy or data practices, contact:
Email: mohdsulemankamal@gmail.com